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-Please note song chips are only compatible with the same brand systems






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Magic Mic Store
Biggest Selection of Magic Sing Mics and Song Chips

We are an authorized reseller of Magic Sing, MicroKY, and OnStage products. Magic Sing is a brand name for karaoke products made by EnterTech(changed name to EnterMedia Co Ltd on 4/1/15), a company based in S. Korea. Duostar and Solostar are brand names of MicroKY, a company based in S. Korea.

We have been in karaoke business for over 20 years. Through those years we have work hard to earn business through best service, support, honesty, and price. Your business is greatly appreciated with us at MAGICMICSTORE.COM. We want you to shop at with us and be completely satisfied.

Shop with confidence, Shop at MAGICMICSTORE.COM!

GUARANTEED LOWEST PRICES:

We'll match or beat any legitimate advertised price by authorized resellers! Email us at sales@magicmicstore.com or call us for pricing inquiries.

MagicMicStore.com is the largest Magic Sing, MicroKY, and MyStage authorized distributor and reseller in the U.S. You can be assured that our prices are very competitive for the level of quality customer service we offer to our customers. All products we sell are covered under the terms of the Manufacturer Warranty. Please be aware of third party sellers who are not authorized.

Due to the agreement we have with Manufacturers, advertising below MAP(Minimum Advertised Price) is not possible. However, if you happen to find a lower price anywhere on the internet or at your local store please let us know and we'll be able to match or beat the price.


All our products come with free standard shipping, in all "50 states". Worldwide shipping is available.

-We ship from multiple warehouses throughout the U.S. Please email or call us with any shipment inquiries-


Our corporate contact information:

MAGICMICSTORE.COM
R AND A INC
98-029 HEKAHA ST STE 4
AIEA, HI 96701

By email: customerservice@magicmicstore.com

-ALL PHONE HOURS will be limited to 1pm - 7pm EST(10am - 4pm PST) Monday - Saturday. Please leave a message on the voicemail and we'll return the call by next business day during those hours. You can also reach us over email at sales@magicmicstore.com and we'll reply as soon as we can within 1 business day. We apologize for any inconvenience and thank you for understanding.

Orders by phone: 1(714)553-6968 (leave us a message and we will get back to you as soon as possible).

Customer Service

1(808)371-2987


-Closed Sundays and Holidays

Please email with inquiries if we cannot be reached over the phone. All email inquiries will be answered within 1 business day.

-ALL PHONE HOURS DURING 7/15/2017 - 9/17/2017 will be limited to 12pm - 3pm EST(9am - 12pm PST) Monday - Saturday. Please leave a message on the voicemail and we'll return the call by next business day during those hours. You can also reach us over email at sales@magicmicstore.com and we'll reply as soon as we can within 1 business day. We apologize for any inconvenience and thank you for understanding.


Shipping Information:


Phone orders are processed 6 days a week Monday-Saturday (between 12pm and 7pm PST).

-INTERNATIONAL ORDERS - Select "USPS Priority International" or "USPS Express International" to receive a quotation on the shipping charge. International orders may take up to 2 to 4 weeks to arrive. Tracking numbers are provided for customs use only. USPS does not provide tracking information on international orders.

All international order are subject to duty(import taxes), and the amount depends on your country's Customs department. We do not cover any expenses relating to Customs. It is the responsibility of the buyer.

-Orders are usually shipped within 1 to 2 business day(excluding Federal Holidays) and take about 3-7 business days for "free shipping" to arrive at its destinations. Other shipping options are available for expedited shipping. Next Day or Second Day Service is not available for shipments to APO / FPO and Alaska. All express shipments(UPS Next Day Air, and UPS 2nd Day Air) will be processed and shipped the same business day if received by 3am EST. We do not guarantee transit times as shipping carriers may run into unforeseen delays. Please contact us if you have any questions.

WARRANTY

All of our magic sing microphones come with one-year warranty. Warranty does not apply to any damaged products. If there is any damage or misuse (trying to open it and fix it on your own) the warranty is voided. Do not send your submic, chips, and song books when returning for repair. Just return the microphone. All cables/AC adaptors are not covered with the warranty and tampering with any microphone voids the warranty. If a battery is left in the microphone and the battery leaks the warranty is voided. If we can't repair it, we will replace it at no additional cost. If you just bought it and it doesn't work then will exchange it for a new one. We also offer lifetime technical support over the phone and email.

WE DO NOT REFUND SHIPPING CHARGES FOR ANY TYPE OF RETURNS OR CLAIMS

EXCHANGE

If you want to exchange item purchased, we will gladly exchange it to any item in our website within 30 days from the day it has been delivered. The product must be in it's original box with all included accessories. If there are any physical damages(scratches, dents, etc...), the product can't be exchanged. If you have received free shipping on your order, then you have to pay for the shipping and handling on exchanged item. If any item is missing or damaged, you will be charged for the item.

RETURNS

If you've purchased any product in this website and want to return, we will gladly accept your return within 30 days from the day it has been delivered. You have to call us immediately and let us know that you want to return it. There will be a standard 15% re-stocking fee. The product must be in its original box with all included accessories. If there are any physical damages(scratches, dents, etc...), the product can't be exchanged. If you have received free shipping on your order, you will be also charged for the amount we have paid to ship the product to you. If any item is missing or damaged, you will be charged

Please note that prior approval and RMA number is necessary for all warranty claims, exchanges and returns. Shipping cost for all returns with a RMA number is the responsibility of the customer. However, we will pay shipping(one way) for all warranty covered repairs or exchanges in the U.S.. For a international customer, all shipping charges are the responsibility of the customer.

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